At ITC, we see and promote evaluations as a key instrument to support organizational learning and to ensure accountability against expected results. Evaluations help to find out what works, why and in what context. That’s why project and programme evaluations play a vital role to get better at what we do. Since all projects at ITC have some form of evaluation, this course is useful for all ITC staff.

This course provides more insight into how evaluation works at ITC. The different modules look at different aspects of evaluation. In the first module, we explain in more detail why evaluation is important. The second module discusses ITC’s approach to evaluation. Together, these two modules give a general overview of evaluation at ITC.

The final two modules delve deeper into the details of evaluation, and provide some concrete examples of how evaluation is done. The third module provides more information on the role of evaluation throughout the project cycle, as well as how to factor in monitoring and evaluation in project planning. Finally, the fourth module looks at the evaluation process and its essential steps. These modules are especially relevant for project managers and teams whose projects may require evaluation.

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Through this course, you will learn:

  • Why evaluation at ITC is important, and how it is used to contribute to the success of both your projects and the organization as a whole.

  • What a typical evaluation process looks like, and what is expected from the Project Manager or Project Team at each stage.

  • What is needed to carry out a high-quality evaluation and which role evaluation principles, criteria and cross-cutting dimensions play in this regard.


Participants who meet the course requirements will receive a Certificate of Completion issued in electronic format.

Lecture 1: Introduction to Evaluation
Lecture 2: Evaluation: What and How
Lecture 3: Planning for Evaluation
Lecture 4: The Evaluation Process